And these were (the highlight of) my experiences:ġ. I called customer service back again, for support. When he reassured me it would not create an issue and my subscriptions had not been deactivated, I decided to trust his judgement and move on, as I had already spentĪ few hours later, I logged onto my computer, and my office subscription had been canceled on the 2 computers. Requested to maintain my subscriptions with the previous 2 computers (case # 1251063513).
#Microsoft office customer service download#
Or didn't listen to what my problem was because they deactivated the existing subscriptions on my 2 computers to download it onto the newly purchased computer via "LogmeIN" This wouldn't have been a problem if this is what I was asking for, however, I specifically Tech support ended up assisting me (finally), but either didn't understand, When I called tech support and explained the situation, tech support and accounts and billing transferred me back and forth several times, each saying it was the other departments issue. However, this resulted in my University Account being converted into a 365 Personal account, and I was unable to download it on my new computer.Īnd this is where it begins (June 18, 2014). The same Microsoft account, assuming that this would an additional subscription for my 3rd computer. So I purchased Microsoft Office 365 Personal (good for 1 PC) on
#Microsoft office customer service install#
We purchased another computer, and I needed to install Office on it. I previous purchased Microsoft Office University (good for 2 PC's), and had it installed and activated on 2 computers. Its hard to even know where to begin with this entire debauchery.
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